So, are you optimizing anything yet?

Perhaps not! Perhaps for some good reasons? For example, two common reasons cited for not taking advantage of what true mathematical optimisation has to offer are: Gathering the necessary data is such a pain! Counter-intuitive answers aren’t trusted! And guess what; every optimisation exercise has the same two problems. Well, MineRP can help you on both counts. Firstly though, you need a clearly articulated business question. It will indicate what data at what level of granularity is required to support an answer. Once you understand what data is needed, having all the mine technical data available in a single, open standard, spatial database drastically shortens the time taken to make it av

ITIL vs IT Service Management

Background on ITIL The Information Technology Infrastructure Library (ITIL) concept emerged in the 1980s, when the British government determined that the level of IT service quality provided to them was not sufficient. The Office of Government Commerce (OGC) was tasked with developing a framework for the efficient and financially responsible use of IT resources. Initially, it was intended to be used within the British government only, but many private sector companies have since adopted it. Since the early 2000’s ITIL gained a significant following with IT service providers as a differentiating advantage over other market competitors. Its integration into the IT industry was clear when Micro

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